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NY Track Long Down Jacket 주문 시 Track Set 증정 관련 안내

작성자 NERDY(ip:)

작성일 2018-12-06 10:27:37

조회 15994

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★ 12월1일~12월10일까지 진행★
NY Track Long Down Jacket 주문 시 Track Set 증정 관련 안내



Q. 어떤 제품이 발송되나요 ?


> NY Track Set , Velvet Track Set , Velour Track Set 중 종류도 색상도 모두 랜덤으로 발송됩니다.



Q. 무조건 랜덤만 가능한가요?
   이전에 구매한 제품이 있어서 다른 제품으로 받아보고 싶습니다.


> 저희 측에서 지정해서 발송해드리는 부분이 아닌
물류사에서 포장 과정중 랜덤으로하여 작업을 진행하기 때문에 지정이 불가합니다.



Q. 상, 하의 다른 사이즈/색상으로 받을 수 있나요?


> 동일한 컬러에 같은 사이즈로만 발송이 가능하며 수령 후 교환도 불가합니다.



Q. 사은품 사이즈가 맞지 않아 교환하고 싶습니다.
   랜덤으로 증정되는 사은품이 마음에 들지 않아 교환하고 싶습니다.


> 사은품으로 발송되는 제품은사이즈/색상 교환이 모두 불가함으로
구매 시 꼭 실측사이즈와 비교 해보시고 구매 부탁드립니다.

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